🚀 Are you going places and want to help grow a company going places too?

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We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping property managers simplify growth and streamline operations, providing the leading CRM and operations platform in our space.

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We have some big goals and are on a steep climb. We’re looking for people who embrace challenges with an open mindset, are eager to grow, and generously offer and receive feedback. 

We are seeking a highly skilled and experienced Senior People Operations Partner to help us evolve this championship winning team. This role involves strategically partnering with leadership to develop HR strategies, manage team member relations, drive culture and engagement, oversee compensation and payroll, utilize HR data for insights, lead change initiatives, and ensure compliance with employment laws and best practices.

If you answer yes to all of the questions below, we'd love to talk with you:

1. Do you have a track record of creating and implementing impactful culture and engagement programs that significantly boost morale and team member satisfaction to above 90%?
2. Have you expertly built and managed compensation, benefits, and payroll programs to secure top-tier talent in competitive markets?
3. Are you a proven leader in driving successful change management initiatives while ensuring full compliance with all employment laws?
4. Have you consistently partnered with senior leadership to design and implement innovative HR strategies that elevate business performance and organizational effectiveness?
5. Have you successfully scaled a remote org from 50 - 150+ team members while maintaining a stellar culture?
6. Have you built and implemented data-driven HR initiatives that resulted in measurable improvements in team member retention, effectiveness, and productivity?

Are you sure you’re up to what we’re up to?

• Do you exercise personal agency and ownership as part of a team? 
• Are you eager to use challenges as a pathway for your own growth?
• Have you embraced difficult conversations with colleagues?
• Do you have a track record of providing feedback to peers and leaders to reach goals?
• Are you able to articulate what growth and vision look like for you?

Expectations for your first 90 days:

• Complete compliance audit and update company policy handbook for distribution
• Evaluate current culture initiatives and their effectiveness, creating a roadmap for 2025
• Conduct stay interviews with all team members, gathering insights on what’s working and not working within the org
• Begin planning the LeadSimple Open 2025 (full company onsite event) in partnership with the POPs team
• Gather and analyze HR data and metrics and provide actionable insights

A day in the life of…

• Strategic HR Partnership and Compliance - Collaborates with senior leadership to develop HR strategies that support business objectives including workforce planning, talent management, and organizational development. Ensures compliance with employment laws, regulations, and best practices. 
• Team Member Relations and Investigations - Acts as a trusted advisor for team members and managers, addressing concerns, resolving conflicts, and conducting thorough investigations to manage complex team member relations issues and promote a positive work environment.
• Culture and Engagement - Promotes company culture and values, working to build morale, improve work relationships, and increase team member productivity and retention through engagement programs and events.
• New Hire Onboarding - Cultivates the onboarding process to be efficient and impactful resulting in team members being fully ramped within 90 days. Partners with Hiring Managers to create effective 90 day plans. Trains onboarding buddy and ensures team is staying connected and clear on the results.
• Compensation, Benefits, and Payroll - Oversees competitive compensation and benefits programs, including payroll administration, to attract and retain top talent.
• HR Data and Reporting - Utilizes data and analytics to monitor HR performance, analyze trends, and provide actionable insights to senior management.
• Change Management - Leads change initiatives, ensuring smooth transitions and helping team members adapt to new processes and structures.

Perks:

• 8 Company Holidays + Week off at Christmas
• 6 weeks Paid Time Off (5 weeks Vacation, 1 week Sick)
• 1 Volunteer day with the organization of your choice
• Birthday lunch on us 🎂
• Monthly Healthcare Allowance or Employer Contribution to company group medical plan
• Monthly WFH Allowance
• Yearly Vacation Allowance
• Fun and outcome driven work environment with a smart, hard working team
• Location independence within the USA
• Mission driven company and values-based culture

Other requirements:

• Have an open mindset with endless curiosity
• Embrace learning new technology 
• Learn fast
• Communicate crisply with care 
• Proactively seek solutions
• Own the outcome
• Embody emotional maturity
• Bring an optimistic “can do” attitude
• Supply your own internet and smartphone

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Selected candidates might have written assessments and multiple interviews with different people. We’ll do whatever it takes to get the right person in the right seat.

In summary...

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You can do it in an office

You can do it from home

We really don’t care

As long as it’s known 👇

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What matters is this…

When the chips are down

And your back is against the wall

Can we count on you to make the right call?

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Judgment, intuition, or care by another name

We call it “Owning The Outcome” - because it really is the whole game

Have the customers back, and they will treat you the same

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If you can do that

Then we’re birds of the same feather

So come join our team and we’ll make music together.

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