LeadSimple Platform

Every product. One platform.

The complete LeadSimple suite on one contract — with unlimited calling and texting, Maintenance at no extra cost, and the deepest reporting and API access we offer.

CRM
Phone + Inbox
Operations
Maintenance
LeadSimple LeadSimple
WORKSPACE
Inbox24
Leads
Pipelines
Processes3
Reports
CHANNELS
Phone2
Text Messages
Email
DK
Dana K.
Available
Search leads, contacts…⌘K
Workspace / Inbox
Available
DK
Inbox
All · 24 Calls Texts Email
MG
Maria Gonzalez2m
Voicemail · “Water heater stopped working…”
4B
Unit 4B — Maintenance18m
AI intake complete · work order drafted
TB
Tom Bradley · Owner1h
Re: April owner statement question
(415) 555-01321h
Missed call · auto-reply text sent
JW
Jordan Wells · Lead2h
Zillow inquiry · 2BR on Maple St
PS
Priya Shah3h
Renewal signed — moving to close
Maria Gonzalez
Tenant · Oakwood Apartments 4B · (415) 555-0186
Call Assign
Today
Inbound call · 4:12· 9:42 AM
1:29 / 4:12
AI summary — Water heater not producing hot water since last night. Tenant available after 3 PM. No leak visible.
Hi Maria — we’ve scheduled a tech for tomorrow between 3–5 PM. Reply here if anything changes.
That works, thank you!
AI DRAFT
You’re all set — work order #4821 is confirmed for tomorrow, 3–5 PM. Rob from Apex Plumbing will text when he’s 20 minutes out.
Send Edit
Reply by text…
Templates
CONTACT
PropertyOakwood Apts · 4B
StatusActive tenant
OwnerTom Bradley
Open work order#4821
LIVE QUEUES
Leasing2 waiting · 0:42
Maintenance0 waiting
After-hoursAI answering
TEAM
Dana K.On call
Luis M.Available
Priya S.Wrap-up
Why Platform

Tools add up. Platform compounds.

Platform is all of LeadSimple on one contract, built for operators who run everything here. Every deal, conversation, process, and work order shares the same contacts and properties — so each product makes the next one sharper, and the meters come off the parts you use hardest.

Metered phone plansgrowth shows up on the bill
Maintenance in another toolyour busiest desk, out of system
Throttled data accessyour BI team waits in a queue
Four point solutionsseams where work drops
What’s included

Every product. No add-ons.

Every product, one login, one bill — plus the limits taken off phone, text, reporting, and API.

CRM
Pipelines · Playbooks · Speed-to-lead · Forecasting
Included
Phone + Inbox
Calls · Texts · Email · One timeline
Included · Unlimited
Operations
Processes · Triggers · SLA dashboards
Included
Maintenance
Triage · Dispatch · Auto-updates
An add-on on every other plan.
Included
AI Engine
Voice agent · Triage · Scoring · Drafting — underneath everything above
Included
Unlimited phone + text

Stop counting minutes

Unlimited calling

Inbound and outbound on every line — leasing floors, maintenance lines, after-hours coverage — with no per-minute meter running.

Unlimited texting

Cadences, auto-replies, and two-way conversations — without watching a message counter or buying packs.

Scale coverage, not spend

Peak leasing season, a storm-week maintenance surge, a new office going live — your volume moves, your bill doesn’t.

A budget you can commit to

One flat number for the whole communication stack — no true-ups, no overage line items, no surprises in March.

Unlimited calling and texting covers normal business use under LeadSimple’s fair use policy.

Usage & billing
July ▾
48,213
Call minutes
31,406
Texts sent
$0
Overage charges
Call minutes by month
Volume up 2.4× · bill unchanged
FebMarAprMayJunJul
LINE ITEMPLANCHARGE
CallingUnlimited$0.00
TextingUnlimited$0.00
Overage$0.00
STORM WEEK · JUNE
3,120calls in 5 days
Added to the bill: $0
Maintenance — included
Maintenance triage
6 new today
EMERGENCYCeiling leak under upstairs bath11:48 PM
4021 SE Pine · Unit B · via text · 2 photos
AI triaged · on-call plumber dispatched in 38m
URGENTGarbage disposal humming, not turning8:20 AM
Brookside #4 · via email
Photos auto-requested from resident · awaiting reply
ROUTINEFence gate latch stickingYesterday
1170 Oak St · via phone · call summary attached
Scheduled with handyman · Thu 10 AM–12 PM
Owner + resident updates sent automatically at each step

Maintenance comes with it

Our newest product is an add-on on every other plan. On Platform it’s included — wired to the same phones, processes, and AI as everything else.

One triage queue

Email, text, and phone requests land in a single hub — with photos, unit, and resident history already attached.

AI-assisted triage

AI reads each request, flags severity, and suggests the next step — emergencies surface first, every time.

Vendor dispatch

Send work orders, chase quotes, and schedule access — with reminders that follow up so you don’t have to.

Everyone stays informed

Residents and owners get status updates automatically at every step — the “any update?” calls stop.

Enhanced API + reporting

Your data, without the throttle

Because every product runs on one dataset, Platform reporting crosses them: calls next to conversions next to work-order cycle times. In the app — or piped into your own stack over the deepest API access we offer.

Across the platform
This quarter ▾
94.2%
Answer rate
+62
Doors won
94%
Tasks on time
3.1d
Work-order close
One dataset · events this week
Calls
2,861
Texts
9,214
Process steps
1,204
Work orders
132
Nightly BI export → your warehouse · 2.1M rows · 11 min Healthy
Enhanced API accessPLATFORM

Higher rate limits and the full surface — calls, messages, contacts, deals, processes, and work orders, programmatically.

Cross-pillar reporting

Answer rates beside win rates beside SLA trends — the whole operation on one dashboard, no spreadsheet stitching.

Webhooks & BI-grade exports

Events pushed as they happen, plus bulk exports built for enterprise volume feeding Looker, Power BI, or the warehouse.

POST https://hooks.yourpm.com/leadsimple
{
  "event": "work_order.closed",
  "process": "Make-Ready",
  "unit": "4021 SE Pine · B",
  "cycle_days": 2.4,
  "resident_updates_sent": 4
}
Who it’s for

Built for operators who run it all

Scale without adding seams

At four digits of doors, the tools are the operation. Platform gives every department the same timeline, the same process engine, and the same records — one login for BDMs, coordinators, and the maintenance desk.

One contact and property record across every product
Role-based processes that survive turnover
Phone volume that never shows up as an overage

Run it all as one

Bring your door count, your call volume, and your maintenance load. We’ll show you what Platform takes off your plate — and off your bill.

Schedule a demo See pricing