CRM

Turn leads into doors

Lead capture, speed-to-lead routing, guided playbooks, and revenue forecasting — a sales CRM built for how property management companies grow.

LeadSimple LeadSimple
WORKSPACE
Inbox24
Leads7
Pipelines
Processes3
Reports
CHANNELS
Phone2
Text Messages
Email
DK
Dana K.
Available
Search leads, contacts…⌘K
Pipelines / Owner Leads
+ New deal
DK
Owner Leads $348k forecasted fees 34 open deals 31% win rate 3m 40s speed to lead All reps ▾
NEW LEAD9$86k
Marcus Webb2m
6 doors · SFR · Portland
Referral⚡ Auto-assigned · 0:04
DKIntro text sent · call due 4:05 PM$7.2k/yr
Elena Cruz1h
12 doors · Mixed · Beaverton
WebsiteAI score 92
LMDiscovery call booked$14.4k/yr
R. Thompson3h
3 doors · SFR · Gresham
Google Ads
CONTACTED11$118k
Kim & Doug Harper1d
9 doors · SFR · Lake Oswego
ReferralCadence · day 3 of 14
DKFollow-up email · today$10.8k/yr
Wistar Group2d
40 doors · Multifamily · Salem
Cold outreachTask overdue
PSCall · was due yesterday$48k/yr
PROPOSAL SENT6$98k
Angela Reyes4h
15 doors · SFR · Tigard
Proposal viewed 3×
DKPricing call · tomorrow 10 AM$18k/yr
Bayview Rentals1d
22 doors · Multifamily · Vancouver
Referral68% close
LMAwaiting signature · day 2$26.4k/yr
WON8$142k
Foster Family TrustWON
11 doors · SFR · Portland
Onboarding Process started
11 properties syncing → AppFolio
DKClosed in 18 days$13.2k/yr
Nguyen Holdings3d
17 doors · Mixed · Hillsboro
Synced · Buildium
Why it’s different

Generic CRMs track deals. This one wins them.

CRM is the growth layer of the LeadSimple platform. Every lead arrives with its calls and texts attached, moves through a playbook, and — when you win — flows straight into your PM software and onboarding Process.

Leads in five inboxesslow speed-to-lead
Spreadsheet pipelinesno forecast, no accountability
Generic CRM fieldszero property management context
Manual follow-updeals quietly die
Speed to lead

Speed-to-lead on autopilot

Centralized lead capture

Portals, web forms, inboxes, and call leads sync into one CRM automatically — nothing lives in a personal inbox.

Lead auto-assignmentNEW

Assignment rules per pipeline route each new lead to the right rep the second it lands — by source, market, or round-robin.

Instant follow-up

An intro text and email go out the moment a lead is captured, and a call task hits the rep’s queue — before a competitor picks up the phone.

SLA escalation

If a lead sits untouched past your SLA, it escalates to a manager automatically. Nothing waits until Monday.

New lead — routed
Tuesday, 4:02 PM
RK
Rachel Kim — owner inquiry
8 doors · SFR · via yourphm.com/owners
AI score 88
0:00 — Lead captured from web form
0:02 — Auto-assigned to Dana K. (rule: Owner leads · Portland)
0:05 — Intro text + email sent (template: Owner intro)
Now — Task on Dana’s queue: call within 1 hour
THIS WEEK · SPEED TO LEAD
3m 40smedian
vs. 4h 12m before auto-assignment
Playbooks
Angela Reyes · 15 doors
Stage 4 · Proposal
STAGE PLAYBOOK · 2 OF 4 DONE
Send proposal — templateMon 9:14 AM
Log pricing walkthrough callTue
Follow-up call — use objection scriptDue 2:00 PM
Text if no answer — templateAuto
CADENCE Day 1 ✓ Day 3 ✓ Day 7 · today Day 14

Every rep runs your best playbook

Stage-based playbooks

Tasks, scripts, and templates attached to every stage — so BDMs always know the next move, and owners feel the momentum.

Automated cadences

Drip campaigns, call queues, and reminders keep working the deal until you win the door — even on 90-day nurtures.

Shared template libraryNEW

One library of email and text templates across Pipelines and Processes — large teams sound consistent everywhere.

Engagement on every deal

Proposal views, replies, next steps, and close probability tracked per opportunity — no spreadsheet juggling.

From won to onboarded

Close the deal, keep the momentum

Most CRMs stop at “Won.” Here, winning is a trigger: onboarding kicks off in Operations and the new doors flow into your PM software — no re-typing, no dropped handoff.

Won starts onboarding automatically

Moving a deal to Won launches your owner-onboarding Process — every step assigned, tracked, and on schedule.

Contacts & properties sync to your PM software

Native two-way syncs with the platforms you already run on keep records clean on both sides.

Phones, email & calendars connected

Phone + Inbox, Google and Outlook email, calendars, and Zapier — the whole growth stack in one place.

Syncs with
AppFolio Buildium Rentvine PropertyWare Rent Manager
Bayview Rentals · 22 doors
MOVED TO WON
Triggered: “New Owner Onboarding” Process
Management agreement e-signedDone
Welcome packet sent to ownerDone
Collect keys & property photosDue Fri
Utilities & vendor setupStep 4 of 14
Syncing to AppFolio22 properties · 1 owner
14 of 22 created · no duplicates found
NEW DOORS · THIS QUARTER
+62$142k/yr fees
AI Engine

Every lead qualified — automatically

Scoring & qualification

AI reads each inquiry, scores it, and extracts doors, property type, and market — so reps work the best opportunities first.

Answer assist

Replies drafted in seconds, grounded in the deal, the conversation history, and your pricing.

AI voice agent on new-lead calls

When an owner calls after hours, the AI answers, qualifies, and books the discovery call — straight onto your BDM’s calendar.

Every touch on the timeline

Call transcripts, summaries, and AI actions log to the deal — full context for whoever picks it up next.

AI QUALIFICATION · NEW OWNER LEAD
Sat 9:12 PM
“Hi — I own 8 rentals around Beaverton and I’m done self-managing. What do you charge, and how fast could you take them over?”
Score 92 · Hot 8 doors · SFR Market: Beaverton Routed → Dana K.
AI DRAFT — READY TO SEND
Hi! Great timing — we manage 400+ doors in Washington County. For 8 single-family homes you’d be on our Growth plan. Want to grab 15 minutes this week? Here’s my calendar…
Use cases

One CRM, every way you grow

Run BDM like a real sales org

Referrals, website leads, PPC, and cold outreach land in one pipeline with auto-assignment and SLAs. Cadences keep 90-day nurtures alive, and conversion reporting shows exactly which BDM — and which source — wins doors.

Every source lands in one pipeline, auto-assigned in seconds
Cadences keep long owner nurtures moving without manual tracking
Conversion and time-in-stage reports, broken out by BDM
Pipeline + revenue reporting

Growth you can forecast

Conversion by source, time-in-stage by rep, forecasted fees by quarter — the numbers to run growth like an operation, not a hunch.

Pipeline & revenue
This quarter ▾
$348k
Pipeline value
31%
Win rate
3m 40s
Speed to lead
+62
Doors won QTD
Funnel · this quarter
New lead
120
Contacted
84
Qualified
51
Proposal
33
Won
19
SOURCEDEALSWIN RATEFEES WON
Referrals4844%$96k
Website6123%$71k
Google Ads3912%$28k
Conversion & timing reportsNEW

Time-in-stage and time-to-close, broken out by rep — see exactly where deals win, stall, or die.

Source ROI

Which channels actually produce doors — so next quarter’s marketing budget follows the evidence.

Forecasted fees

Pipeline-weighted revenue forecasting in real time — commit to growth numbers with a straight face.

Q3 FORECAST · WEIGHTED
Proposal · 33 deals × 60%$118k
Qualified · 51 deals × 35%$64k
Contacted · 84 deals × 12%$32k
Expected fees this quarter$214k
The platform

Better together

CRM is one pillar of LeadSimple, alongside Phone + Inbox, Operations, and the AI Engine. Deals don’t sit in a database — they’re answered, worked, and onboarded.

Phone + Inbox

Speed-to-lead starts with answering the phone. Every call and text auto-logs to the deal — no data entry, no missed context.

Learn about Phone + Inbox →
Operations

Won isn’t the finish line — it’s a trigger. Onboarding Processes run the handoff from sales to operations without dropped steps.

Learn about Operations →
AI Engine

The same AI that answers your phones scores leads, drafts follow-ups, and keeps deal data in sync across the platform.

Explore the platform →

Grow doors with confidence

Tell us where deals stall today. We’ll show you what the CRM does about it.

Schedule a demo See pricing