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Pricing
Based on annual agreement
Phone + Inbox Core
$29
per user per month
All your calls, texts, and emails in one shared inbox.
Omnichannel shared inbox
300 pooled call minutes / user / mo
600 pooled SMS segments / user / mo
IVR phone menu
Business hours routing
Native iOS & Android apps
Automatic call recording
Tasks & reporting
Extra usage: 2.5¢ / SMS · 5¢ / call min
Coming soon
AI Agent — 15 min included / user
Phone + Inbox Pro
$59
per user per month
Double the minutes and messages, plus powerful features on the way.
Everything in Core, plus:
600 pooled call minutes / user / mo
1,200 pooled SMS segments / user / mo
Extra usage: 2.5¢ / SMS · 5¢ / call min
Coming soon
AI Agent — 45 min included / user
Ring groups & ring orders
Advanced call queuing
CRM
$99
per month
Streamline and automate leads
Centralized lead capture from portals, web forms, and inboxes
Speed-to-lead routing with auto-assignment and SLA escalation
Stage-based sales playbooks with tasks, scripts, and templates
Automated drip campaigns, call queues, and reminders
Pipeline and revenue reporting in real time
PM platform, calendar, and Zapier integrations
1 user included ($30 / additional)
1 pipeline included ($30 / additional)
5¢ / call min · 2.5¢ / text
Add Phone & Inbox from $29 / user
Operations
Includes CRM$1.35
per door per month
$200 minimum
Automate day-to-day operations
Everything in CRM, plus:
Branching logic, dependencies, and deadline triggers
PMS integrations: AppFolio, Buildium, Propertyware, Rent Manager, Rentvine
Zapier, Jotform, Mailchimp, JustCall, REST API, and more
15+ pre-built process templates
Real-time dashboards and escalation tracking
Calls, emails, and texts in workflows
Auto-triggers from renewals, delinquencies, and make-readies
Custom fields for any portfolio type
Guided onboarding and dedicated success manager
Add Phone & Inbox from $29 / user
Add Work Order sync for $0.65 per door per month
Trusted by the best
FAQs
Absolutely. You can move between plans whenever your portfolio changes. New pricing kicks in immediately and we prorate any difference on your next invoice.
Visit the Billing section in your LeadSimple settings to see your current plan, usage, and invoices. Your customer success manager can also confirm details or recommend the right upgrade.
Every subscription includes guided onboarding, live training, an on-demand knowledge base, and responsive email and chat support. Growing portfolios also receive a dedicated success manager to help drive adoption.
Yes. Either Phone + Inbox plan—Core or Pro—can be paired with CRM, Operations, or both. Pick the phone tier that fits your call and messaging volume, then layer on the automation tools your team needs.
Each MMS (picture or media message) counts as two SMS messages toward your usage.
Basic call queuing lets multiple users make outbound calls at the same time and gives you 60 seconds to answer an inbound call on a busy line. Advanced call queuing goes further—it can hold multiple inbound callers in a queue for the same line, giving your team more time to pick up so fewer calls are missed.