Learn LeadSimple

Small lessons.
Lasting know-how.

Short videos and step-by-step guides for the work you do every day.

All lessons

19 lessons
0:47

Newest lesson

Coordinate a maintenance visit

Bring vendor availability, resident choice, and coordinator follow-up into one maintenance scheduling flow.

Watch the lesson
0:49

Workflows

Get the right vendor moving

Use vendor suggestions, review a dispatch, and keep repair conversations connected in LeadSimple One.

0:48

Workflows

Give maintenance intake a clear next step

Review AI maintenance context, create the right request, and give emergency intake a human handoff.

0:47

Workflows

Keep repair costs aligned with owners

Use approval limits to involve owners before dispatching repairs above the agreed cost.

0:45

AI assistant

Connect your AI app to LeadSimple

Bring permitted LeadSimple tasks into your AI app, review the source records, and keep control of the connection.

1:30

Getting started

Meet LeadSimple One

Start here: a 90-second introduction to one connected workspace for owner relationships, conversations, and the work behind every door.

0:46

Getting started

Find your footing in One

Coming from Classic? Find your familiar work in One, then search for and open a contact.

0:45

Workflows

Complete a workflow step and keep work moving

Record an obtained scope approval, see its task complete, and find the next step in a turn workflow.

0:45

CRM & growth

Give your first owner lead a next step

Add an owner lead in One, review its follow-up task, and set a clear time for the next action.

0:45

AI assistant

Prepare an outbound AI discovery call

Prepare an eligible lead call task for AI discovery, review the recipient and consent details, and keep human judgment in the follow-up.

0:39

Getting started

Start your day with Up Next

Use Up Next as a starting point for tasks and conversations, then follow a task into the work and context behind it.

0:45

Workflows

Find operational work that needs attention

Use Operations to find missed targets, narrow your view, and understand the next action before moving work forward.

0:45

Phone & inbox

See the full story before you reply

Review the people, property, and workflow linked to a conversation before drafting a clear reply.

0:45

Phone & inbox

Keep follow-ups from slipping away

Snooze a conversation until a useful follow-up time, then find it in the Snoozed queue.

0:45

Phone & inbox

Hand off a conversation with context

Save an internal note and assign a conversation owner so your teammate has the context and the next step.

0:45

Phone & inbox

Share an inbox with your team

Give your team a shared view of requests, conversation context, and mailbox access in LeadSimple One.

0:45

AI assistant

Give LeadSimple AI a task

Assign a clearly scoped task to LeadSimple AI, follow its plan, and review the result before approving completion.

0:49

Reporting

See owner service gaps early

Use connected communication and workflow data to spot owner service gaps, inspect overdue work, and prepare a clear update.

0:53

Workflows

Make a workflow your own with AI

Start with a built-in maintenance workflow. Use the AI assistant to adjust a follow-up, review the change, and put it to work.

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