Bring resident conversations, work orders, vendor quotes, and approvals into the same workspace. Give your team a clear path from the first report to the final follow-up.
Keep maintenance work in view alongside the rest of your business.
Sample data
Make room for better work
The details together. The next step clear.
01
Start with the whole request.
Keep the issue, photos, property, and access details together. Phone + Inbox gives your team the conversation history when a resident calls or asks for an update.
02
Keep decisions with the right people.
Collect vendor quotes and send options to the owner for approval. Keep the scope, costs, and response with the work order so your team knows what was agreed.
03
Follow the work through completion.
Track the assigned vendor, progress, and resident confirmation. Give each internal follow-up an owner, and bring incomplete repairs back to the team’s attention.
From request to resolution
Move each repair through the right checks.
Maintenance, Phone + Inbox, and workflows work together around the property and people involved. Your team handles the decisions and exceptions along the way.
Capture the resident’s report, confirm the property, and review urgency and access details. Put the work into your maintenance process with someone responsible for the next step.
2
Collect quotes and confirm approval.
Ask vendors for scope, costs, and supporting files. Request the owner’s decision and record the selected quote before moving to the approved work.
3
Coordinate the repair and close the loop.
Track vendor updates and keep the resident informed. Confirm completion, record the outcome, and assign follow-up when something still needs attention.
Better together in One
Keep the connection going.
The conversation, the relationship, and the work stay together as your team takes the next step.