“160 units since June 2020; I’m very proud of those numbers because I’ve worked very hard for those closes. And I wouldn’t do it, I’m telling you, without LeadSimple; you guys are a huge part of why that happened because of the systems and processes in place.”
Angela McKee joined the Innovative Property Solutions as their business development manager in June of 2020. The first thing she noticed about Innovative was their strong focus on training, education, and providing great tools for their employees.
“I wish [more brokers and] owners understood the value of education for their sales and operations teams.”
“What Aaron has created at IPS, to me, is a product that has longevity, because of what he's put into it - because he’s brought the systems and the players to make it successful.”
As an everyday user of LeadSimple, Angela had some great insights into how utilizing LeadSimple (and her sales training through RentScale!) has impacted her close rates and improved her efficiency.
“160 units since June 2020; I’m very proud of those numbers because I’ve worked very hard for those closes. And I wouldn’t do it, I’m telling you, without LeadSimple; you guys are a huge part of why that happened because of the systems and processes in place."
“There is not a day that goes by where you will not see me in [LeadSimple] in some format…I will tell you, it’s a triple threat for me. RentScale, LeadSimple, and Calendly, working all together, makes my follow through so easy. No one falls through the cracks - I don’t lose anybody. And that’s what’s so important, because I think in sales we [can easily get too overwhelmed to] call back.”
The ability to automate communication is her favorite part of LeadSimple - allowing her to nurture leads for a long period of time without any extra effort on her part.
“I love my automation - I will tell you, I live by automation, because it saves me time - I’m not going back and having to connect with somebody - it’s going to do it for me….So I swear by automation. I think automation is one of the best things that a BDM can have - because am I going to remember to reach out to Joanne every month?”
As the experienced user of LeadSimple, Angela also helped with the implementation of LeadSimple Operations to the rest of the team.
“In the training classes I did partake in, I definitely gave you guys high praises and expressed to the team that once you learn it, it really does save you time. I think especially for the tenant specialist team - they could use automation so we don’t have team members sitting and doing the same things over and over again. So I highly recommended that.”
“We are huge LeadSimple fans; I think you guys have an excellent product….It prevents things falling through the cracks, which is the biggest thing….We don’t have those issues because it's all right there keeping us straight as we move to creating the listing, to getting the tenant, and moving the tenant out, and starting the process over again.”
Angela gave this advice for other property management companies:
“[You’ve] got to have tools and systems from qualified affiliates. You can’t do this business alone. It’s great if you can go out and get new business, but you need to have things in place….So I would say, having good processes that make you successful, and you have to have a team. Because even though I may be the one closing and signing on the management agreement, at the end of the day, there’s a whole team ahead of me and there’s a whole team after me. So it’s not just me - it’s having all the right tools, processes, and people in place.”
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