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⚡Peter & The Wolf Series - Back to Basics: Building Awesome PM Processes

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Aug 21, 2025  |   1 P.M. EST   |   10 A.M. PST

Great property managers don’t rise above the chaos—they design their way out of it.

What makes a property management process work? Whether you’re struggling with missed hand-offs, bloated checklists, or tools running you instead of the other way around—this one’s for you.

They'll be covering:

⚡️ What separates a good process from a great one

⚡️ How to build clarity and accountability into every workflow

⚡️ Real-life PM examples that will have you rethinking your setup

⚡️ The 3 most common process mistakes—and how to fix them today

⚡️ If your team is tired of confusion, drop balls, and workarounds...


This is the reset button you've been looking for.

 

Key Takeaways

⚡️ Process Clarity Framework

Learn how to structure a process from trigger to output with defined ownership and clear metrics.

⚡️ Tool Alignment That Actually Helps

When (and when not) to automate. Plus how to use your software stack for structure, not just storage.

⚡️ Troubleshooting Process Failures

How to audit, test, and repair broken processes using fast feedback loops and error tracking.

⚡️ Rollout & Buy-in

Pro tips for introducing process changes without mutiny. Get your team to want to follow the new system. 

 Register: 

Practical Advice from Fellow Property Managers

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Peter Lohmann and Wolfgang Croskey are seasoned property managers who love to stay at the cutting edge of technology and innovation in the property management industry.

They have partnered with LeadSimple to host Peter and the Wolf, a live monthly show, digging deep into the trenches of property management and offering practical advice, real world automations, and knowledge gleaned from years of experience in the industry.

What People Are Saying



"Excited to see this.  You two are great!

- Mark Cropper


"Thank you for offering these sessions so we can learn from you both."

- Carla Browne


"I absolutely love seeing how you guys are dealing with day-to-day issues, overcoming obstacles, and work with Zapier.  I'm a huge fan of both of you."

- Marko Stepanovic


"Great content as always."

- Hunter Hughey

Who are Peter and Wolf?

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Peter Lohmann

Peter Lohmann is the co-founder and CEO of RL Property Management, and a well known thought leader dedicated to improving the excellence of the industry. He hosts the Owner Occupied podcast and writes a popular weekly newsletter for property managers.

Blog  |  Newsletter  |  Facebook  |  X  |  Owner Occupied Podcast

Wolfgang Croskey

Wolfgang Croskey is the founder and CEO of The Perfect Tenant, and a process and automation guru. He and Peter co-founded Crane, a private community for
property managers, and Wolf also co-runs the annual Property Management Systems Conference.

Facebook  |  Crane  |  PM Systems Conference

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Catch Up On Past Episodes

Watch episodes from Seasons One and Two of Peter and the Wolf:

Want to be notified about upcoming webinars?

Get the registration link in your email each month!