Webinar: Transform Your Onboarding, Reduce Churn
📅 May 20, 2025 | 🕐 1 PM EST | 🕘 10 AM PST
Join us on this webinar with Rentscale to learn how to use LeadSimple to train your clients from day one—and build an onboarding experience that actually sticks.
Because here’s the truth: You never get a second chance to keep a promise. That first impression? It’s when your words become action and your sales promises become real.
In this webinar, you’ll learn how to create a frictionless onboarding system that drives:
✅ Retention – Set clear expectations and build trust from day one
✅ Repeat Business – Make it easy for clients to grow with you
✅ Referrals – Turn satisfied clients into your loudest advocates.
Whether you're onboarding five clients or fifty, this framework scales with you. Let’s turn onboarding into your growth engine.
Register & Save Your Spot Below ⤵️
Webinar Speakers
Jeremy Pound, CEO, RentScale
Jeremy is the CEO of RentScale, a consulting firm that helps residential property managers double their door count, and Publisher of Strategic PM, the go-to magazine for property management entrepreneurs and executives.
He's helped scale some of the fastest-growing property management companies in the U.S. by building sales playbooks that actually work.
He has gained an uncommon insight into the art of selling to accidental landlords, seasoned investors, and aspiring owners by working with over 500 property management firms in the last 5 years.
Jeremy talks about How to grow your PM business in this podcast.


Jennifer Merritt, COO, RentScale
Jennifer Merritt is the COO and Director of Coaching of RentScale, where she has worked with hundreds of property management entrepreneurs and coached over 100 business development managers to produce industry-leading door growth for the last two years.
She has 16+ years in sales experience and 9+ years in real estate experience and is a real estate investor herself. She shares her powerful, but easy-to-understand, frameworks and uncommon insights with an approachable style for all levels of experience.
In 2024, she spoke on 8 stages and presented everything from Keynote addresses at Southern States and Denver NARPM to small workshops at CAL NARPM, RPM and Keyrenter franchise conferences.
Brynn Erdy, Host
Brynn is the powerhouse behind LeadSimple’s marketing operations as the Senior Marketing Operations Manager. She also leads our events and partnerships, bringing together the right people and the right ideas. She’ll be your host for this webinar, making sure you get maximum value from every minute.
