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Rentscale's CEO, Jeremy Pound and COO, Jennifer Merrit, talked about how to use LeadSimple to train your clients from day one—and build an onboarding experience that actually sticks.
It’s often said that you “never get a second chance to make a first impression.” True. But a far greater truth in business is this: “You never get a second chance to keep a promise.” And that is what onboarding is—a company’s moment of truth. It’s the stage where words transform into action, where hopes built in the sales process turn into lived experiences.
With LeadSimple’s processes and a little imagination, you can install a first class onboarding experience that will deliver “the three R’s:“
✅ Retention – Set clear expectations and build trust from day one
✅ Repeat Business – Make it easy for clients to grow with you
✅ Referrals – Turn satisfied clients into your loudest advocates.
Whether you're onboarding five clients or fifty, this framework scales with you.
That’s just a taste of what dropped in the webinar. Now, hear the full story straight from the experts!
