LeadSimple Blog

How processes could be saving you $75 (or more!) per door, per month

4 hours, 54 minutes per door, per month.‍ $75 a door per month. That’s how much time and money LeadSimple processes can save you. ‍ How do we know this?‍ This article dives into the real world data and the simple calculations we used to arrive at this number.

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4 hours, 54 minutes per door, per month.

That’s how much time LeadSimple processes could save you.

That’s $75 a door per month at $15 an hour. 

How do we know this?

To find out, let’s take a look at the real world data and the simple calculations we used to arrive at this number.

How many processes does the average property management company need to run every month?

We need to know how many processes a PM company runs every month in order to see how much time could be saved.

We'll start with some average assumptions about the property and tenant lifecycle:

Next, we can use those assumptions to get a total number of processes per property during its lifecycle with our company:

Now we know that the average number of processes per door across the entire property lifecycle is 153 processes.

That’s 17 per door per year during an average 9 year property lifecycle. Or 1.42 processes per door, per month.

How much work goes into those processes?

Now that we have that info, let’s take a look at the amount of work involved in actually completing those processes.

Every process requires the following to stay on track:

  • Remembering to start the process and do the work
  • Collecting, using, and updating data throughout the process
  • Sending emails and text messages to clients and vendors
  • Determining the next step in the process
  • The mental bandwidth to remember and apply the company policy in different situations
  • Auditing the process and holding employees accountable
  • Fixing mistakes
  • Replying to inbound questions and complaints
  • Apologizing for mistakes to owners and tenants
  • Internal meetings and communication to keep the team on track and update each other
  • Training new employees to do the work

Notice that all of that ^^^ is unseen, unanticipated work, completely outside the actual work of the process. 

Finally, let’s make some assumptions about the amount of time each of those tasks would take per process.

LeadSimple Operations automates the above work by:

  • Starting processes automatically
  • Making the relevant data available and keeping it automatically updated throughout the process by integrating with your property management software
  • Automating your outbound, proactive email and text communication with owners and tenants
  • Allowing you to build conditional logic into your processes so every common situation and process branch is documented
  • Providing full instructions, links, and policies right there in the task instructions for your team
  • Tracking upcoming, overdue, and completed tasks in an easy to access dashboard to see at a glance where every process is at
  • Avoiding mistakes through task reminders and full documentation
  • Proactively addressing questions and concerns throughout the process before they arise

Add up the average time saved and you get:

4 hours, 54 minutes per door, per month. (That's $75 a door a month at $15/hour!)

What will YOU and your team accomplish with all that time? That’s up to you to decide.

Ready to take your processes from 🔥 to ☕️? Get started with LeadSimple Operations today! Schedule a demo.

Author

Aimee Berkompas

Aimee is the Content and Customer Education Manager at LeadSimple. She creates training, educational, and other content to help clients achieve success in sales, operations, and the health of their business. When she isn't working, she enjoys the outdoors, crafting, family time, and learning new skills.

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Sales doesn't have to be an afterthought, and your processes should be automated. With LeadSimple, you will have a seamless handoff between sales and service teams, and help you turn cold prospects into raving fans by delivering a great customer experience.

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