LeadSimple Blog
In this episode, Peter & Wolf do a deep dive into their company wikis and show how they are organizing everything that is done in their companies by role, cadence, process, and documentation to ensure that every role in the company is clearly defined, tasks can be handed off and delegated easily, and to encourage a culture of keeping the company documentation up to date.
"Until you know who is responsible for everything in your company, it’s hard to know that it is being done and how....Part of everyone's job is documenting your job. If I can’t replace you [in your current role], I can’t promote you." ~ Peter Lohmann
In this episode, Peter & Wolf do a deep dive into their company wikis and show how they are organizing everything that is done in their companies by role, cadence, process, and documentation to ensure:
a) That every role in the company is clearly defined
b) Tasks can be handed off and delegated easily
c) And to encourage a culture of keeping the company documentation up to date
Register for the special upcoming October episode of Peter & the Wolf on Oct 5th: Data Matters - How Data Impacts Your Client Experience
LeadSimple also has a special announcement coming up on Sept 28 for Propertyware users - register here!
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Aimee is the Content and Customer Education Manager at LeadSimple. She creates training, educational, and other content to help clients achieve success in sales, operations, and the health of their business. When she isn't working, she enjoys the outdoors, crafting, family time, and learning new skills.
Sales doesn't have to be an afterthought, and your processes should be automated. With LeadSimple, you will have a seamless handoff between sales and service teams, and help you turn cold prospects into raving fans by delivering a great customer experience.
